The Beginning

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Insync Pharmacy was established in 2008. At its inception Insync Pharmacy’s philosophy was to work alongside other healthcare professionals, namely those in North Cardiff Medical Centre, in providing a comprehensive pharmacy service to North Cardiff.

This philosophy worked and the pharmacy grew from a small pharmacy employing 4 members of staff to 12 in 2 years.

This rapid expansion and success did not go unnoticed and in 2011 Insync Pharmacy were shortlisted for Independent Pharmacy of the Year at both the Welsh Pharmacy Awards and The Chemist and Druggist National awards.


Insync Pharmacy has continuously evolved, adapting to the needs of its patients and the residents of the surrounding area.

With this in mind Insync has continuously expanded its range of additional services. The pharmacy offer a wide range of both NHS and private services, including Weight loss help and Vaccinations.

The current services were continuously improved and expanded. Following patient feedback Insync now have a delivery driver working at all times the pharmacy is open (Monday to Friday). We are also open Saturdays to provide weekend services to our patients.

The pharmacy was recognised for this investment and expansion with Robert Cousins (Superintendent Pharmacist Manager) winning “Business Development Pharmacist of the Year” at the 2016 Welsh Pharmacy Awards.

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Insync Pharmacy prides itself on listening to the residents of North Cardiff. In response to this Insync Pharmacy opened its new site in Lisvane to provide local pharmacy services to the residents of Lisvane.

Insync Pharmacy Lisvane opened in May 2016 and although it currently does not hold an NHS contract, patients are able to receive advice and support from the resident pharmacist. Patients also have access to a range of private healthcare services on site.


One of the philosophies the Insync strive for is being a true “community” pharmacy. An important part of this we feel is to build relationships with local organisations and groups that work in the local area.

Insync Pharmacy work with Llanishen High School helping them through sponsorship and support for events that they run though out the year.

The pharmacy provides support for the “Good Neighbours of North Cardiff” which provide an excellent service to some of the most vulnerable people in North Cardiff.

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